Confirmed Service Customer
The service department is always very courteous and respectful of my time. This last visit I had my oil changed and tires rotated. After service, on my way home I noticed one of my tires loosing pressure so I turned around and went right back to service. Kendra took a look and noticed a hole in my tire. Right away, she was getting another tire ordered and scheduling it to be put on. There were no questions asked. And the General Manager Ryan Ropson went out of his way to make sure I had a loaner car until my tire was fixed. Everyone at Bergstrom I have dealt with is always amazing with their customer service. But a special shout out to Ryan and Kendra for turning what could have been a nightmare into another pleasant service experience
Stephanie M.
GREEN BAY,
WI

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