536 Reviews Found
Confirmed Service Customer
Service went very well. Only item is a email I received before the courtesy vehicle arrived at my home was sent telling me that I needed to make the payment for the service. Payment was made when I arrived at the dealership. Might be better to send a payment request if for some reason I did not make it after picking up the car.
Steven R.
DE PERE
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Confirmed Service Customer
Like the complete checkup on my vehicle with oil change. Also, appreciate coupons and sales.
Margaret B.
GREEN BAY
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Confirmed Service Customer
The fact that you are willing to sell your customers a truck that has a bunch of chips in it just touched up with paint and not even clear coated knowing the truck would start rusting within the year is awful. When spending 50k+ I would expect a better experience than that.
Sherry W.
BONDUEL
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Confirmed Service Customer
You went days over the timeline you had on my agreement. Also found laying in my cup holder a vaping device from one of your employees
Scott H.
Menominee
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Confirmed Service Customer
Danny was great! He was very communicative (even when I was not) and kind and reassuring in his updates. He was able to get a loaner car for me sooner than anticipated. The work was also completed well in advance of what was anticipated. Thank you for making a difficult situation a little bit easier.
Amanda T.
Ashwaubenon
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Confirmed Service Customer
Ms. Schleis is great to work with. She communicates updates timely and clearly. Always a pleasure to work with!
Lori S.
CLINTONVILLE
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Confirmed Service Customer
From the time I came in and met with Terry for my estimate throughout the whole experience everything went great, and I was kept informed the whole time.
Roger R.
Green Bay
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Confirmed Service Customer
Service advisors at this dealership are top notch
Brian H.
green bay
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Confirmed Service Customer
Our only concern was the long time it took to get the vehicle repaired. We do understand the delay was due to a shortage of parts. Sue was wonderful in keeping us updated.
Suzanne T.
Sturgeon Bay
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Confirmed Service Customer
Was greeted with pleasant staff clean professional experience all the way around. Waiting area was a plus as well fully stocked and pleasant
Al H.
De Pere
Business Response
Wow, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everything worked out as planned. The lady I worked with is was very nice. She reviewed what is going to be needed, re: 2 filters, the next time and also before next winter, re: tire review. That’ s good information to know in advance.
Sharon S.
GREEN BAY
Business Response
Sharon, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
The dealership was awesome! Exceptional waiting area, and kept informed of what was going on with repairs!
Heather M.
PESHTIGO
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Very friendly and courteous. Kept me informed
Wendie G.
de pere
Business Response
Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Drop off efficient and friendly. Timeline provided for finish spot on .
Julie G.
GREEN BAY
Business Response
Julie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.